These terms govern information, inquiries, and booking of travel services offered by TOP TRAVEL. By requesting or booking a service, the traveler acknowledges the conditions communicated for the program, without prejudice to rights recognized by applicable law.

1. Purpose and acceptance

These terms establish general rules for experiences, tours, and services coordinated by TOP TRAVEL. Specific conditions communicated for each booking form part of the service relationship.

2. Travel services offered

TOP TRAVEL offers experiences related to Iquitos, the Amazon River, Pacaya Samiria, and other available programs. Activities, inclusions, and requirements depend on the confirmed itinerary.

3. Information, availability, and bookings

Published information is indicative and availability is confirmed when booking. The traveler must provide complete and accurate information for proper coordination.

4. Prices, payments, and confirmation

Prices, payment methods, and confirmation conditions are provided for each program before booking. A booking is subject to the communicated conditions and applicable law.

5. Changes, cancellations, and rescheduling

Requests are reviewed according to the booked program, advance notice, and conditions communicated to the traveler. TOP TRAVEL will communicate the alternatives applicable in each case.

6. Itineraries, weather, and operations

Itineraries may require adjustments due to weather, river levels, safety, authority requirements, or other reasonable operational circumstances. Where possible, suitable alternatives will be coordinated.

7. Traveler obligations

The traveler must follow team instructions, respect schedules and safety rules, hold required documents, and share relevant needs before booking.

8. Third parties and responsibility

Some services may be provided by third parties involved in the operation. TOP TRAVEL will act with reasonable diligence in coordination, without limiting responsibilities that cannot legally be excluded.

9. Safety, conduct, and participation

Participation requires respectful conduct toward other people, communities, and nature. Activities may require reasonable participation conditions which will be communicated according to the program.

10. Law, inquiries, and changes

These terms are interpreted under applicable law. Inquiries may be made through TOP TRAVEL published channels. Updates will be posted on this site and will not affect mandatory consumer rights.